Sweet Rescue Support

Need help with Sweet Rescue: Match 3 Puzzle? Email support@kawisoftware.com and include your phone model, the level you were on and what happened. We usually answer within two working days.

Common questions

A coin pack did not arrive. Open the Shop and tap Restore Purchases. If the coins are still missing, email us with the date of the purchase and the store receipt.

I want a refund. Refunds are handled by the store you bought from: Apple at reportaproblem.apple.com, Google Play at support.google.com/googleplay.

Delete my data. In the app: Settings > Account > Delete my data. Or email us and tell us your in-game baker name.

I lost my progress. Progress is stored on your phone in 1.0. Keep the app installed; cloud save is planned.

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