Paw Haven Terms of Use (EULA)

Last updated: 3 November 2026. Paw Haven: Merge & Rescue ("the app") is made by Kawi Software AS, Norway.

Licence

The app is licensed, not sold, to you under Apple's Standard Licensed Application End User License Agreement: apple.com/legal/internet-services/itunes/dev/stdeula. These Terms add to that agreement. If they conflict, Apple's agreement wins for apps downloaded from the App Store.

In-app purchases

Gems, Tips, bundles and the Rescue Pass are virtual items for use in the app only. They have no cash value and cannot be exchanged, transferred or refunded by us. Refund requests go to Apple at reportaproblem.apple.com.
The Rescue Pass is a one-time purchase that unlocks the premium rewards of the current monthly season. It does not renew automatically and is never charged again unless you buy the next season yourself.
Prices are shown in the App Store before you buy and are the same for every player in a country.
Nothing in the app is a game of chance for money. You always see which animal you rescue before spending anything, and no purchase changes what animals appear or how hard a rescue is.

Younger players

Players under 18 need a parent's or guardian's permission to make purchases. The app asks for an age band and limits offers, purchases and social features for younger players.

Fair play and conduct

Leagues, races and Rescue Crews use preset messages only. Do not cheat, exploit bugs or use tools to change scores. We may reset scores or remove players from leagues and crews to keep them fair.

Changes and availability

We may change, add or remove features and content. We may update these Terms; the date above shows the latest version.

Liability

The app is provided as is. To the extent the law allows, Kawi Software AS is not liable for indirect losses. Nothing here limits your rights as a consumer.

Law and contact

Norwegian law applies, without limiting consumer protections in your country. Contact: support@kawisoftware.com.