Geography Quest Support

Geography Quest is made by Kawi Software AS, Norway. Travel the world with Pip, one country at a time: stories, real maps, games, and a passport of stamps.

Contact

Email support@kawisoftware.com. We answer within two working days.

Common questions

My progress is gone

Progress is saved on your device and on our servers under your player. Sign in with Apple from Friends > settings on both devices to carry your progress across devices.

Purchases and subscriptions

Plus, gem packs and the Explorer pass are bought through the App Store. Use Restore purchases on the Plus screen after reinstalling. Manage or cancel a subscription in iOS Settings > your name > Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

Reminders

Turn reminders on or off in Quests (the bell) or in iOS Settings > Notifications > Geography Quest.

Delete my account

Friends > settings > Delete account removes your server data right away. You can also email us.

A fact looks wrong

Tell us the country and the lesson. We check every report against the sources and fix the lesson in the next update.

Privacy

See the privacy policy.